Passengers travelling by train from Warsaw to the western city of Wroclaw suffered from extreme heat after the air-conditioning system broke.
Dozens of passengers were trapped in sauna-like Intercity train carriages, where temperatures reached over 45 degrees Celsius on Sunday.
“We suffered from extreme heat but the train service did nothing to help, even though there were elderly people among us,” complains Magdalena Wojcik, a passenger. “They told us that air-conditioning is malfunctioning and we can switch carriages but it was equally hot there,” adds another passenger.
Even though the passengers paid 118 zloty for tickets, they were not even offered water. A woman who felt sick and asked for water had to pay for it, say fellow passengers.
Intercity’s spokesperson Malgorzata Sitkowska admits that the train crew should have provided the passengers with water and adds that they can claim compensation from the railway operator.
The Intercity Warsaw-Wroclaw is just one of several overheated trains. “I had to spend five hours on the train from Wroclaw to Poznan in a carriage where windows don’t open,” complains another rail passenger. (mg/mmj)
Source: Gazeta Wyborcza
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